Speaker Details

Toni Cesta

(Ph.D., RN, FAAN)

Toni Cesta, Ph.D., RN, FAAN is partner and health care consultant at Case Management Concepts, LLC, a consulting company which assists institutions in designing, implementing and evaluating acute care and community case management models and providing on-site education to case management staff, and strategies for assisting health care organizations in improving their case management department’s efficiency and effectiveness. Dr. Cesta is considered on of the primary thought leaders in the field of case management. She has written nine books on the topic of case management and writes a monthly column called “Case Management Insider” in the Hospital Case Management journal in which she shares insights and information on current issues and trends in case management. Dr Cesta has presented topics on case management at national and international conferences and workshops. Dr Cesta has held positions as case manager, director of case management, Vice President of Patient Flow Optimization and Senior Vice President of Operational Efficient and Capacity Management. She also completed 7 years as Commissioner for Case Management Certification.

Beverly Cunningham

(MS, RN, ACM)

Beverly Cunningham, MS, RN is a founding partner of Case Management Concepts, LLC. She has a 25-year deep working knowledge of case management with specific expertise in denials management, patient flow and the role of the Case Manager and Social Worker in the Case Management process. She has served as a Commissioner on the Commission for Case Management Certification and is a fellow with the Advisory Board. She is certified as a case manager by the American Case Management Association. Bev is also former Vice President Resource Management at Medical City Dallas Hospital where she had responsibility for Case Management, Health Information Management, Patient Access, Physician Integration and Solid Organ Transplant. As a Clinical Assistant Professor for the Master of Nursing Program at the University of Oklahoma, she coached students in their clinical practicums. Bev is a well-known speaker in the Case Management field. Her publications include a chapter CMSA's Core Curriculum for Case Management Certification and is co-author of the book, Core Skills for Hospital Case Management. Bev has a BSN from Pittsburg State University, Pittsburg, Kansas and a Master of Science, Nursing Major, from the University of Oklahoma.

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